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Geekphreek

Geeks, not nerds

CrashPlan 3.5.3 on xUbuntu 14.04 crash fix

Posted on February 9, 2014 By Geekphreek 32 Comments on CrashPlan 3.5.3 on xUbuntu 14.04 crash fix

I’ve just signed up to CrashPlan.  I have almost 3TB of data on my computer, only about 100GB of that is irreplaceable but still, it’s good to know I have it backed on somewhere where the NSA can scan it 🙂

CrashPlan has a client for all platforms, including Linux and Solaris which is a nice touch.  Unfortunately, to be that cross platform, it’s based on Java which there is about 10 gazillion varients.  The one that you want is Oracle 7 JRE.  You can get this from the Ubuntu repositories or add a PPA like I did for full coverage:

sudo add-apt-repository ppa:webupd8team/java
sudo apt-get update
sudo apt-get install oracle-java7-installer

This is all well and good, but I’m using xUbuntu.  Downloading and installing CrashPlan was as simple as:

tar zxvf CrashPlan_3.5.3_Linux.tgz  && cd Crash* && sudo ./install.sh

Once installed, it tried to launch, it gave me a lovely start-up image and then, nuddah.  Then up pops the Ubuntu crash window to report with.  I checked logs, looked around and couldn’t find a great deal on the internet.  I checked java versions, config settings, nothing.  Eventually I went back to the start and rechecked on the code42 website for CrashPlan under all the FAQs.  Deeply buried within it is this gem:

 

 

Edit the run.conf file in your CrashPlan app installation directory
Default location: /usr/local/crashplan/bin/
Navigate to the end of the GUI_JAVA_OPTS section
Add this line, inside the quotes:
-Dorg.eclipse.swt.browser.DefaultType=mozilla

This gives you a final line in that file of:

GUI_JAVA_OPTS=”-Dfile.encoding=UTF-8 -Dapp=CrashPlanDesktop -DappBaseName=CrashPlan -Xms20m -Xmx512m -Djava.net.preferIPv4Stack=true -Dsun.net.inetaddr.ttl=300 -Dnetworkaddress.cache.ttl=300 -Dsun.net.inetaddr.negative.ttl=0 -Dnetworkaddress.cache.negative.ttl=0 -Dc42.native.md5.enabled=false -Dorg.eclipse.swt.browser.DefaultType=mozilla”

Save and exit, relaunch CrashPlan and voila, it works.

 

 

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Comments (32) on “CrashPlan 3.5.3 on xUbuntu 14.04 crash fix”

  1. Tim Croydon says:
    March 11, 2014 at 8:55 am

    Cheers – that worked for me on CrashPlan 3.6.3 on Xubuntu Trusty.

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  2. Ryan H. says:
    April 11, 2014 at 6:32 am

    Thanks! This helped me out as well.

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  3. Aaron Cirilo says:
    April 17, 2014 at 8:23 pm

    Thanks! .. fixed my issue on xubuntu 14.04

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  4. Steve says:
    April 24, 2014 at 10:37 am

    Thank you for this solution.

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  5. Gabriel says:
    April 25, 2014 at 10:21 pm

    It worked also for Ubuntu 14.04! Thanks a lot!

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  6. Andrew Perry says:
    April 28, 2014 at 3:58 am

    Awesome – just upgraded to 14.04 and this had me stumped. Thanks so much for sharing !

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  7. Anders Vik says:
    May 1, 2014 at 8:38 pm

    Thanks, worked for Ubuntu 14.04, Crashplan 3.6.3 also 🙂

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  8. Chuck says:
    May 2, 2014 at 8:56 am

    Same for me on Lubuntu 14.04 – fixed and running smooth again!
    Thanks Mate! 🙂

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  9. Garnet Ulrich says:
    May 3, 2014 at 11:07 pm

    Same problem on Kubuntu 14.04. This worked great. Thank you.

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  10. rmcd says:
    May 5, 2014 at 9:19 pm

    Worked on Xubuntu 14.04. Thank you for posting!

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  11. Theodore V Lenthe says:
    May 12, 2014 at 12:12 am

    Thanks! This fixed the “disappearing” control panel after upgrading to ubuntu 14.04.

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  12. symzo says:
    May 13, 2014 at 7:07 pm

    Awesome! Thanks 🙂

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  13. Zsolt says:
    May 14, 2014 at 8:30 am

    Thank you very much, you saved me some time! It works perfectly with Ubuntu 14.04 and CrashPlan 3.6.3

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  14. Stu Jordan says:
    May 14, 2014 at 8:14 pm

    Thanks that worked!

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  15. Dun says:
    May 15, 2014 at 11:42 pm

    Hmmm, this did not work for me. I wonder why!

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  16. Bill D-G says:
    May 22, 2014 at 10:19 pm

    Thank you for the help. It solved my problem.

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  17. geek says:
    June 6, 2014 at 3:55 pm

    Thanks! Crashplan suddenly stopped working (several weeks after upgrading to 14.04). This fixed it!

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  18. Russ Sharek says:
    June 7, 2014 at 9:17 am

    Worked on UbuntuGnome 14.04 as well. Thanks!

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  19. Matt says:
    June 19, 2014 at 11:38 am

    Worked for me too on Xubuntu 14.04. I was really tearing my hair out,
    Lifesaver, thanks.

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  20. Dan says:
    June 25, 2014 at 3:42 am

    Thank you! Helped me out with CrashPlan on LXLE 14.04!

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  21. ceebee says:
    July 4, 2014 at 8:25 pm

    THANKS

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  22. jtzero says:
    July 6, 2014 at 9:26 pm

    yes thanks! worked for me as well

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  23. Kyle Gates says:
    July 26, 2014 at 12:10 am

    Thank you! This worked for Crashplan 3.6.3 on Ubuntu 14.04.

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  24. anonymous says:
    July 30, 2014 at 8:36 am

    Fixed a broken CrashPlan installation after upgrading to 14.04 thanks so much!!

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  25. Sebastian says:
    August 1, 2014 at 4:00 pm

    Good work. This helped me fixing the crashes of crashplan client on my machine.

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  26. Marc says:
    August 18, 2014 at 7:09 am

    Thanks, I’m using Crashplan for years and with the upgrade to Ubuntu 14.04 it seemed to be broken. Now it works again 🙂

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  27. Michael Doornbos says:
    August 21, 2014 at 4:06 pm

    Excellent. Worked on perfectly on two machines. Thanks!

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  28. Rustom BIllimoria says:
    August 25, 2014 at 5:28 am

    Worked Perfectly!!!

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  29. Aaron says:
    August 30, 2014 at 4:50 pm

    +1. Thanks so much for the post!

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  30. bradx says:
    September 20, 2014 at 12:38 pm

    thanks

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  31. Bill A says:
    November 7, 2014 at 6:36 pm

    Many thanks!! Worked for me on Ubuntu 14.04.1 LTS. The CrashPlan Desktop had stopped working after upgrading Ubuntu, though the server was still running OK. This did the trick.

    Log in to Reply

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