CrashPlan 3.5.3 on xUbuntu 14.04 crash fix
I’ve just signed up to CrashPlan.  I have almost 3TB of data on my computer, only about 100GB of that is irreplaceable but still, it’s good to know I have it backed on somewhere where the NSA can scan it 🙂
CrashPlan has a client for all platforms, including Linux and Solaris which is a nice touch. Â Unfortunately, to be that cross platform, it’s based on Java which there is about 10 gazillion varients. Â The one that you want is Oracle 7 JRE. Â You can get this from the Ubuntu repositories or add a PPA like I did for full coverage:
sudo add-apt-repository ppa:webupd8team/java
sudo apt-get update
sudo apt-get install oracle-java7-installer
This is all well and good, but I’m using xUbuntu. Â Downloading and installing CrashPlan was as simple as:
tar zxvf CrashPlan_3.5.3_Linux.tgz  && cd Crash* && sudo ./install.sh
Once installed, it tried to launch, it gave me a lovely start-up image and then, nuddah. Â Then up pops the Ubuntu crash window to report with. Â I checked logs, looked around and couldn’t find a great deal on the internet. Â I checked java versions, config settings, nothing. Â Eventually I went back to the start and rechecked on the code42 website for CrashPlan under all the FAQs. Â Deeply buried within it is this gem:
Edit the run.conf file in your CrashPlan app installation directory
Default location: /usr/local/crashplan/bin/
Navigate to the end of the GUI_JAVA_OPTS section
Add this line, inside the quotes:
-Dorg.eclipse.swt.browser.DefaultType=mozilla
This gives you a final line in that file of:
GUI_JAVA_OPTS=”-Dfile.encoding=UTF-8 -Dapp=CrashPlanDesktop -DappBaseName=CrashPlan -Xms20m -Xmx512m -Djava.net.preferIPv4Stack=true -Dsun.net.inetaddr.ttl=300 -Dnetworkaddress.cache.ttl=300 -Dsun.net.inetaddr.negative.ttl=0 -Dnetworkaddress.cache.negative.ttl=0 -Dc42.native.md5.enabled=false -Dorg.eclipse.swt.browser.DefaultType=mozilla”
Save and exit, relaunch CrashPlan and voila, it works.
Cheers – that worked for me on CrashPlan 3.6.3 on Xubuntu Trusty.
Thanks! This helped me out as well.
Thanks! .. fixed my issue on xubuntu 14.04
Thank you for this solution.
It worked also for Ubuntu 14.04! Thanks a lot!
Awesome – just upgraded to 14.04 and this had me stumped. Thanks so much for sharing !
Thanks, worked for Ubuntu 14.04, Crashplan 3.6.3 also 🙂
Same for me on Lubuntu 14.04 – fixed and running smooth again!
Thanks Mate! 🙂
Same problem on Kubuntu 14.04. This worked great. Thank you.
Worked on Xubuntu 14.04. Thank you for posting!
Thanks! This fixed the “disappearing” control panel after upgrading to ubuntu 14.04.
Awesome! Thanks 🙂
Thank you very much, you saved me some time! It works perfectly with Ubuntu 14.04 and CrashPlan 3.6.3
Thanks that worked!
Hmmm, this did not work for me. I wonder why!
Thank you for the help. It solved my problem.
Thanks! Crashplan suddenly stopped working (several weeks after upgrading to 14.04). This fixed it!
Worked on UbuntuGnome 14.04 as well. Thanks!
Worked for me too on Xubuntu 14.04. I was really tearing my hair out,
Lifesaver, thanks.
Thank you! Helped me out with CrashPlan on LXLE 14.04!
THANKS
yes thanks! worked for me as well
Thank you! This worked for Crashplan 3.6.3 on Ubuntu 14.04.
Fixed a broken CrashPlan installation after upgrading to 14.04 thanks so much!!
Good work. This helped me fixing the crashes of crashplan client on my machine.
Thanks, I’m using Crashplan for years and with the upgrade to Ubuntu 14.04 it seemed to be broken. Now it works again 🙂
Excellent. Worked on perfectly on two machines. Thanks!
Worked Perfectly!!!
+1. Thanks so much for the post!
thanks
Many thanks!! Worked for me on Ubuntu 14.04.1 LTS. The CrashPlan Desktop had stopped working after upgrading Ubuntu, though the server was still running OK. This did the trick.